The will FOREVER be my go to place for my car. Earlier this year I had some issues with my Jetta and they fixed it twice, but unfortunately the engine blew shortly after repairs. It had nothing to do with them as they did excellent work. I was so sad as I loved my jetta (it was very dear to me, as it was my mother in law's car before she passed). A few months passed and I found a cash car ( 2000 Mercedes Benz E320) that I fell in love with. Even though it was an older car, I have not had any issues... Fast forward to yesterday, I was on my way home from McKinney and my car was acting as if it wanted to cut off. I initially ignored it, but it continued, especially when I made turns or would accelerate after a light/stop. I knew I needed to go to the shop, but I had no extra funds for any big repairs. Mind you, I have yet to go Christmas shopping for my boys. I dropped my car off around 2:30 and wished for the best. I got a call later on saying there were lots of codes from my diagnostic and they didn't know where to begin... I worried all night and half the morning about my car and was trying to figure out how I was going to pay for these repairs. Around 2:00 I got a call saying that they cleared everything and my car was ready to go. I went to pick up my car and he handed me my keys and said merry Christmas. I didn't understand. I said "merry Christmas as well, but how much do I owe you?" He said "You are good to go. Merry Christmas!". I almost cried! I am not even sure what they did, but I am so thankful. I thanked them a million times and gave them the little change I had to buy a drink. This is such a blessing!! I had a rough year health wise and was not in the Christmas spirit, but this definitely put me in the spirit. To the Pioneer Family: THANK YOU! You have a customer for life